
Starting at 16:00
For arrivals before 6:00 pm, a member of the YOUR BORDEAUX HOME team will welcome you at the apartment, show you around and give you tips on the city of Bordeaux.
For arrivals after 6:00 pm, you can opt for self check-in by collecting your key from a key box located at the entrance to your apartment. The next day, a member of the YOUR BORDEAUX HOME team will come and see you to make sure everything has gone smoothly.
Until 11:00 am
Standard rate: You can cancel your reservation up to 3 days before your arrival date.
Non-refundable rate: In the event of cancellation, 100% of the reservation amount will be due.
You provided your credit card as a guarantee at the time of booking. We are no longer authorized to take direct debits.
In order to confirm your booking, a secure Paypro payment link will be sent to you by our teams to pay the amount due: https://pay-pro.monetico.fr/yourbordeauxhome/paiement
WIFI is available free of charge.
A Bordeaux :
- Centre ville : des parkings publics payants sont disponibles près de l'établissement, il est possible de réserver une place au Parking Clémenceau situé à proximité de votre logement, et de bénéficier d’une réduction en cliquant sur le lien suivant : https://www.q-park.fr/fr-fr/villes/bordeaux/your-bordeaux-home58852/
- IKO : un parking gratuit de 6 places est accessible, sous réserve de disponibilité à votre arrivée
Au Cap-Ferret : un parking gratuit de 10 places est accessible, sous réserve de disponibilité à votre arrivée
Children stay free of charge in their parents' room until they are 2 years old.
No extra beds are available
Baby cots are available on reservation.
Pets are welcome.
For a stay in:
A 5* apartment in Bordeaux: €5.04 (per adult per night)
A non-classified apartment in Bordeaux (IKO): the price is calculated according to an algorithm based on the price per night, the length of stay and the number of adults in the apartment
A 5* suite in Arcachon: €3.57 (per adult per night)
A 5* suite in Cap-Ferret: €2.62 (per adult per night)
We do our utmost to ensure that you have the perfect stay in our accommodation in Bordeaux, Arcachon and Cap-Ferret.
Sheets and towels are prepared before your arrival
You'll be delighted to find welcome products in your bathroom.
You have a free Wi-fi access in the apartment, French TV channels
In order to make your stay easier, we leave at your disposal a concierge book with the best addresses of restaurants, bars, as well as useful information and numbers on the city and its surroundings
You will also find an instruction booklet that could be useful if you wish to be guided in the use of the appliances in your home
We remain available for more information throughout the stay
Protecting yourself against liability
Droit applicable en cas de litigesAprès avoir saisi le service concerné par votre désaccord commercial avec l’établissement et à défaut de réponse satisfaisante dans un délai de 3 semaines, le client peut saisir le Médiateur, dont les coordonnées et modalités de saisie sont disponibles sur son site : www.cnpm-mediation-consommation.eu
Adresse postale :CNPM Médiation Consommation
27 avenue de la Libération
42400 Saint Chamond
Téléphone : +33 (0)9 88 30 27 72
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR
See Article L.616-2 of the Consumer Code and Article 14 of Regulation No. 524/2013 of the European Parliament and of the Council of 21 May 2013.
According to Article L.223-2 of the Consumer Code, any consumer who has communicated his or her telephone data to a professional is entitled to register on the opposition list to telephone canvassing.

